Frequently Asked Questions

  • Typically, in 1-3 days, excluding Sundays. I’ll ship your item(s) ASAP!

  • Unfortunately, I ship only to the United States. Due to tariff concerns, we don’t ship internationally. However, we accept international orders on our Etsy page.

  • Yes, I would love to. I hope to ship internationally in the future.

  • You can download it from our site, and you’ll get an email with the file 24 hours after purchase.

  • Go to our Commissions page and fill out the commission form! We will communicate further via e-mail. You can also dm me on Instagram @casual.rainbow for easier contact.

  • Time, material cost, and skill are the main pricing factors.

  • Typically, I give myself 1-4 weeks to complete one commission. The timeframe will depend on the amount of detail and if I have other commissions to work on.

  • You can fill out the Contact form (located on the Contact page), and we can speak through e-mail, OR

    direct message me via Instagram @casual.rainbow.

  • Two weeks after the purchase date, you will receive an email for you to leave a review.

  • I’m mainly active on Instagram, and YouTube is where I vlog my process!